Privacy Policy

Liberty Power Home operates this website and the related quote request and installer directory tools available at https://libertyhomepower.com. The site helps California homeowners research residential battery backup, storage, and related installers.

The public site does not include a consumer account login. The non-public parts of the product are an internal admin dashboard and an invite-only installer portal.

We collect information in a few different ways:

• Information you enter into quote or match request forms, such as your name, email address, optional phone number, ZIP code or city, project type, existing solar status, project notes, and the page or installer context connected to your request.
• Information connected to shortlist requests, including the installers you saved and the installers you had selected at the time you submitted a request.
• Search and location information you type into the site, such as ZIP codes, cities, counties, and service-area lookups.
• Installer and business information we display publicly, such as company names, summaries, website URLs, phone numbers, email addresses, city/location details, service areas, battery brands, source links, and logo or image assets.
• Installer portal information, including login email, notification email, sign-in token records, listing update requests, and lead follow-up information entered by an assigned installer.
• Operational records such as lead routing decisions, assignment history, notification delivery logs, timestamps, and installer lead outcome data like contact status, quote creation, sale outcome, loss reasons, revenue bands, and notes.
• Browser and device-side data needed to operate the site, including shortlist cookies, temporary feedback cookies, and session cookies for admin or installer portal users.

• Directly from you when you submit a quote request, request matches, save installers to a shortlist, use search tools, or interact with the installer portal.
• Automatically through browser cookies and similar technical mechanisms that make the site work, keep shortlist selections, preserve temporary action feedback, and manage signed sessions for protected areas.
• From installers, brands, public business sources, and reviewed source material when we build and update public directory profiles and coverage details.
• From hosting, database, email, and infrastructure providers that help us operate the product.

• To operate the directory, search flows, shortlist features, and location-specific pages.
• To receive, review, organize, and route quote requests and installer match requests.
• To contact you about a request you submitted and to let participating installers follow up about that request.
• To notify our internal team when a new homeowner request is submitted and to review routing or support issues.
• To give assigned installers access to lead details inside the installer portal and to record follow-up and outcome data related to those leads.
• To operate invite-only installer accounts, manage login emails, send sign-in links, and review installer listing update requests.
• To maintain and improve public installer profiles, source-backed coverage details, battery brand references, and related informational labels on the site.
• To secure the product, troubleshoot issues, keep records, and comply with legal or business obligations.

Lead sharing is a core part of this product. If you submit a quote request or match request, we may review it internally and then share your request details and contact information with one or more participating installers.

• If you submit a request from an installer profile, we may share it with that installer.
• If you submit a request from a shortlist flow, we may share it with one or more installers in your shortlist.
• If you submit a general match request, we may share it with one or more installers we believe are relevant based on the location and project details you provided.
• We may share information with service providers that help us host the site, operate the database, deliver transactional email, and support infrastructure or security functions. For example, if we send internal lead notification emails or installer login and assignment emails, the related message contents may pass through our transactional email providers.
• We may share information inside our admin tools and installer portal with authorized users who need it to review, route, or manage leads and listings.
• We may also disclose information if required by law, to protect rights or safety, or in connection with a financing, merger, sale, or transfer of the business or site assets.

When we notify an installer that a lead is available, the email notification may contain a short summary. Fuller lead details are made available inside the installer portal after sign-in.

The site uses a small number of cookies and similar browser-side tools to make the product function.

• A shortlist cookie stores the installer IDs you save while browsing so your shortlist can follow you from page to page.
• A short-lived feedback cookie is used to show messages after actions like saving or removing a shortlist item.
• Signed session cookies are used for the internal admin area and the invite-only installer portal.
• The visitor shortlist feature is cookie-based. We have not identified a separate visitor-side shortlist or bookmark system using browser `localStorage` or `sessionStorage` in this build.
• Search terms and location checks may also appear in the page URL when you use public directory and service-area tools.

As of the effective date of this policy, the site does not use a separate client-side advertising stack or a third-party analytics SDK. If that changes later, we should update this policy. Our hosting, database, email, and infrastructure providers may still generate ordinary technical logs when the site is used.

Some installer logos or images may load from third-party asset hosts, including approved external image URLs or Brandfetch logo URLs. When those assets load, your browser may send standard request information such as IP address and user-agent data to those hosts just as it would for any other image request.

If you click through to an installer, brand, or other third-party site, that third party's own terms and privacy practices will apply once you leave this site.

We keep information for as long as reasonably necessary for the purposes described in this policy, including directory operations, lead review and routing, installer follow-up, account and security management, recordkeeping, and legal or business needs.

Public installer profile data and reviewed source material may stay in the directory while they remain relevant. Lead submissions, routing history, email delivery logs, installer portal records, and listing update requests may remain in our backend even if they are no longer active in day-to-day workflows.

We use security measures that are reasonable for the type of information handled by the site. For example, the current build uses signed session cookies for protected areas, hashed magic-link tokens for installer sign-in, and encryption at rest for certain homeowner contact fields in lead records. No method of transmission or storage is perfectly secure, and we do not promise absolute security.

• You can choose not to submit a quote or match request, and you do not have to provide optional fields like phone number or notes.
• You can clear your shortlist using the site tool or by clearing browser cookies.
• If you want to ask about information associated with your submission, request a correction, or request deletion where applicable, you can contact us at info@libertypowerhome.com. We may ask for information needed to verify your request, and we may need to keep certain records for legal, operational, or security reasons.
• Depending on where you live, you may have additional privacy rights under applicable law.

This site is intended for adults researching residential backup power and installer options. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the site, contact us at info@libertypowerhome.com.

We may update this Privacy Policy as the product, workflows, vendors, and legal requirements change. When we do, we will update the effective date on this page. Material updates should be reviewed before public rollout because this site handles lead sharing with installers.

Questions about this Privacy Policy can be sent to info@libertypowerhome.com.